Terms and Conditions

Anytime Vetstores India Private Limited ("ATVS" or "The Company") is the creator, author and publisher of this website i.e. www.vetsore.in. ATVS owns and operates the services provided through this Website and other physical marketing channels. These Terms and Conditions govern the access and use by you of this platform, technology, applications, websites, content, Vet Card, services and Products, (collectively and individually referred herein as "Our Services") made available by the Company (collectively referred herein as "we" and/or "us").

  • Customer Agreement for our Services & Products
    • 1.1 We reserve the right to modify the Terms of Use at any time without giving you any prior notice. Your use of Our Services following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable to general and specific areas of Our Services or to any particular Services offered by us are also considered as Terms of Use. By agreeing to these terms, you also agree to the terms of use of the Service, which are available at www.vetstore.in/termsand conditions.
    • 1.2 You acknowledge that you will be bound by this Agreement for availing any of the Veterinary Services offered by us.
    • 1.3 Your right to use our website and our Veterinary Services will be solely at the discretion of ATVS.
  • You acknowledge that you will be bound by this Agreement for availing any of the Veterinary Services offered by us.
  • The Services may change from time to time, at the sole discretion of ATVS, and the Agreement will apply to our Veterinary Home Visits & Home Services and your use of the Website to avail the Veterinary Service, as well as to all information provided by you on ATVS website at any given point in time.
  • This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you and your Pet/s are registered as a member with us. If you have any questions about any part of the Agreement, please get in touch with us at info@vetstore.com
  • By downloading or accessing the Website to use our Veterinary Services and products offered by ATVS, you irrevocably accept all the conditions stipulated in this Agreement, the Pet Parent’s Consent and any Privacy Policy, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the Website to avail our Services. By availing any Veterinary Service & Products, you signify your acceptance of the terms of this Agreement.
  • We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing You should read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.
  • You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any of our Services.
  • Your access to use of the Website and the Services will be solely at the discretion of ATVS.
  • The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:
    • 9.1 the Indian Contract Act, 1872,
    • 9.2 the (Indian) Information Technology Act, 2000, and
    • 9.3 the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules", and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").
  • You must be 18 years of age or older to register, use our Veterinary Services for your Pets, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to ATVS that you are 18 years of age or older, and that you have the right, authority & capacity to use the Website and our Veterinary Services available through the Website, and agree to and abide by this Agreement.

    You agree that the Veterinary Service is advised by a qualified Veterinary practitioner and you undertake the responsibility of Medical Service and risks involved. ATVS will ensure high quality of Veterinary Service but will not be responsible for any Service or Medicinal error including criminal activity by any Veterinarians. You understand and agree that the Service offered by ATVS directly or through Veterinarians/affiliate Veterinarians of ATVS has a risk of failure and/or adverse effects resulting in possible mortality of your Pet. You understand and agree that ATVS does not guarantee any assured recovery or assured outcome from the Veterinary Service offered. You agree to provide safe environment for our Service Providers/ Veterinarians to discharge their duty and you will ensure that they are not harassed, abused or troubled in any way physically or emotionally. You authorize ATVS to collect the Pets and their owner’s data and use/share the same with others (without revealing your identity). ATVS will not be responsible for misuse of your data by our Veterinarians, affiliates Veterinarians, employees or other party. You will make payments to ATVS as per the terms agreed and will not link it with outcome of the Service provided/ to be provided.

  • You as our customer and user of our website have agreed that you have understood and all your queries were answered to your satisfaction and you fully understand the benefits & risks of the vaccine(s)/medications on your Pet/s. You give consent for, the medical administration of the vaccine(s) or any possible medicinal treatments. You fully release & discharge Anytime Vestores Pvt Ltd, its affiliates, Veterinary, affiliate Veterinary, officers, directors, and employees from any liability for illness, injury, loss, or damage which may result there from.